Most modern smartphones, such as iPhones and Android phones, work in cities and towns. However, you must check to ensure your service provider has an agreement with the local telecom company (most do). Please check applicable voice and data roaming rates with your provider before departing, as they can be up to USD$3/minute for voice and up to $25/Mb data.
If you have an unlocked phone it is very easy to grab a local prepaid SIM card upon landing in Tanzania. Just ask us in advance and let us know your phone model (if possible), and we’ll be able to assist you in procuring one (the costs for the SIM card and a data package are relatively low, somewhere around $10-15 in total).
If you’re just looking to use the internet while you’re with us, there are a few options that do not require you paying exorbitant roaming fees or switching out your SIM card.
Most lodges provide free WiFi access, even when you’re in the middle of the Serengeti. Also, most of our vehicles are equipped with WiFi hotspots that you can use to connect to while we are on the road (as long as we are within tower range, of course).
Please be aware that mobile phones and wifi hotspots occasionally do not work at safari lodges and camps, as there are no signal towers nearby. In the case of an emergency we can drive you to spot where there is a signal — just let us know.
If you have any questions regarding connectivity, or if you’re unsure of if your phone will work while here, please contact your local mobile service provider, or get in touch with us.
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